Kent Lemon is the vice president in charge of ResCaps Call Center Operations and Call Center Technology. He is responsible for the development/deployment of operational call center strategy for high-risk loans. Prior to joining ResCap, Kent served as Vice President of Command Center Operations with EMC Mortgage, a subsidiary of JP Morgan Chase. He has also held management positions at Intellirisk Management Corporation, Option One Mortgage, HSBC and GMAC. He holds a BA in Business Management from The University of Northern Iowa.
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