Rob leads our North American growth with responsibility for all Client Service teams and Major Accounts across our business, as well as Consumer Loyalty Solutions, which includes Research, Consumer Insights & Analytics, and Loyalty Solutions. Rob brings almost 20 years of leadership and marketing experience, most recently as Vice President of Enterprise Loyalty and Customer Insights at Bank of Montreal.As BMO’s Vice President, Enterprise Loyalty and Customer Insights, Rob was recognized for significant achievement across all his teams including, customer experience strategy and design, enterprise analytics, customer data management and marketing research for the bank’s Canadian and US businesses.
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