Stephanie Eidelman is President & CEO of The iA Institute, whose mission is to re-frame the public conversation about the accounts receivable (ARM) industry in order to help reduce the bad press surrounding legitimate collection businesses. The iA Institute publishes insideARM.com and insidePatientFinance.com, hosts an annual Summit for larger market participants in the collection industry, and manages the Consumer Relations Consortium - a group formed with the mission of proactive outreach to consumer advocates to bridge the gap of understanding and expectations often present between consumers and collectors. Stephanie became publisher of insideARM.com in 2010 and CEO in 2013. Prior to that, she spent nine years as COO of Kaulkin Ginsberg. Stephanie has an MBA from the Anderson School at UCLA, and a BS from Northwestern University.
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