Client

Updated Tuesday, May 21, 2013 as of 3:17 PM ET

Practice - Client

RBC Wealth Management Takes Top Spot in Investor Satisfaction

When it comes to keeping clients happy, RBC Wealth Management tops the list. The firm beat rival full-service brokerage firms in overall investor satisfaction, taking the top spot in J.D Power & Associates� 2013 U.S. Full-Service Investor Satisfaction Study.

It was the second time in the past three years that the investment firm came in first. more »

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Plan for Colossal Health Care Costs, NAPFA Audience Hears

Advisors are not doing a good enough job planning for health care costs. To better serve clients, advisors must understand the realities of health care, despite many unknowns. more »

Protect Investors from Their Worst Enemy: Themselves

Start by getting to the root of their actual goals, says behavioral finance expert Meir Statman. Hear more from Statman in a recent Q&A. more »

How to Attract Wealthy Clients

Advisors who expect their clients’ wealth will grow over the years, and help them to build their practices along the way, are likely to end up disappointed, according to a new statistical analysis of data from 7 million clients representing $3.5 trillion in invested assets. more »

Younger Clients Need More Direct Contact from Advisors

Twenty- and thirty-somethings take investing cues from their parents, and advisors need to reach them by phone or have face-to-face contact, according to a survey. more »

Managing the High Anxiety Client

Nervous clients might seek negative information to support their beliefs. Here's how to ease their fears. more »

Ways to Keep Employees Engaged

Managing staff isn't easy. People don't change and you can't change someone either before or after you've hired them. more »

Wealth Management Forecast: 150 Firms to Dominate by 2023

Within a decade, only about 150 large, profitable wealth management firms will dominate wealth management, according to a new forecast co-authored by Mark Hurley, chairman and CEO of the Fiduciary Network. more »

Americans Spend Less on Finance as Doubt Lingers

Americans are allocating a smaller share of their spending to investment-related fees since the recession, a sign they are still wary of returning to financial markets even as stocks trade near record highs. more »

How to Regain Client Trust

UBS executive Robert Mulholland has a message for professionals in the financial services industry: We are the adults in the room. more »

Fixing the Obamas' Finances

Barack and Michelle Obama need a better financial strategy. Financial Planning has several suggestions. more »

Americans Prefer Long-Term Planning Over Immediate Gains

The survey, by Northwestern Mutual, found that three quarters of people prioritize long-term planning over short-term performance, and one-third said “slow and steady wins the race” best describes their approach to future financial goals. more »

Prices Increase on Securities Exams

Financial advisor candidates will need to pay more to take securities licensing exams starting June 1, the North American Securities Administrators Association announced. more »

J.D. Power Picks Top Firms for Financial Advisor Satisfaction

“As investor confidence grows and perceptions of wealth management firms improves, so do advisor perceptions of their firm, particularly among independent advisors,” the J.D. Power study reported. more »

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