Updated Sunday, September 21, 2014 as of 4:07 PM ET

Customer Service Won't Save Community Banks

Community bankers often argue that customer service is the differentiator between their small institution and the national bank down the street. They hold up the promise of personal, one-on-one engagement with customers as the best weapon in their effort to triumph over big banks' convenient locations and high-tech tools.

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Comments (1)
It is very important to get high quality customer service when dealing with financial institutions. Any product and service should be delivered to the consumer in the most efficient way. Our company guarantees online help for people in need and high quality support.
Posted by lara p | Wednesday, June 25 2014 at 8:14AM ET
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