Updated Friday, December 19, 2014 as of 8:38 AM ET

Managed Money Increases, Cooperation Falls at Banks

HOLLYWOOD, FLA. Despite some bright spots, the bank channel has some surprising areas in need of improvement, according to findings from an annual industry survey.

Get access to this article and thousands more...

All On Wall Street articles are archived after 7 days. REGISTER NOW for unlimited access to all recently archived articles, as well as thousands of searchable stories. Registered Members also gain access to exclusive industry white paper downloads, web seminars, blog discussions, the iPad App, CE Exams, and conference discounts. Qualified members may also choose to receive our free monthly magazine and any of our daily or weekly e-newsletters covering the latest breaking news, opinions from industry leaders, developing trends and growth strategies.

Already Registered?

Comments (1)
I am surprised as well to see such a low number as far as cooperation. Is this the perception from the broker dealer or the entire organization? I think there may be a big difference in how the retail bank would see it. We at Truebridge talk to banks and credit unions every day about the topic of what the bank or credit union can do to provide more support for several business lines including investments and insurance. We see a willingness to provide support but oftentimes they are not sure what to do.
With branch traffic declining and online interactions focused soley on transactions, the opportunity to have meaningful dialogues that can uncover more needs and lead to referrals and sales appointments is declining. New techniques are needed to leverage branch and online channels in a way that drives more face to face sales in the branches.
Stewart Rose
Posted by Alexander R | Thursday, March 06 2014 at 9:20AM ET
Add Your Comments:
Not Registered?
You must be registered to post a comment. Click here to register.
Already registered? Log in here
Please note you must now log in with your email address and password.

Already a subscriber? Log in here