Charles Schwab opened the virtual doors of Schwab Advisor University, an interactive training program for registered investment advisors.
The classes are designed to train RIAs on how to better utilize Schwab’s online tools and resources.
Schwab said its internal research indicated that 67% of advisors surveyed said they would find it useful to receive training on its technology tools. Schwab Advisor University will help advisors save time and reduce costs, Schwab said in a press release.
“Schwab Advisor University is designed to provide a flexible and practical environment for staff to sharpen skills and improve performance in a range of operational areas so team members can spend more time serving clients and doing their part to help their firms grow,” said Julie Sunwoo, vice president of business consulting for Schwab Advisor Services, in a release.
Schwab Advisor University entails 12 interactive courses that advisors can take at their own pace, including a new-employee course series designed for first-time users of Schwab’s tools. The online curriculum includes classes on client account opening, online cashiering, transfer of assets, monitoring client transaction status, investment research, back-office processing for fixed income trading, and back-office processing for equity and mutual fund web trading.
Schwab was not immediately available for comment. But client comments were included in the press release announcing the launch. And Cynde Lee, director of operations and chief compliance officer at advisory firm Sand Hill Advisors, said: “The training helps me tremendously as a manager. I don’t have to make time myself or take someone away from my team to sit with someone who needs training. It’s invaluable to me.”