Updated Saturday, August 29, 2015 as of 3:23 AM ET

Our Legal Expert Defines Client Complaints

I know we're required to file an amended U4 (or U5) when we receive a customer complaint against an associated person, but what exactly constitutes a "complaint?" We often get letters or emails from clients "complaining" about declines in their account or problems in the overall economy, but I don't think these are the types of "complaints" we're required to report, right?

W.M., Houston

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