My sales assistant falsely attested in our firm's records that she had verbally confirmed a check disbursement request with a customer who she thought had emailed the request. In fact, the email was sent by a hacker who was impersonating the client. We've reimbursed the customer, but to what extent, if any, could I be held responsible as her supervisor?
Determining if a particular person is a supervisor depends on whether, under the facts and circumstances of a particular case, that person has the requisite degree of responsibility, ability or authority to affect the conduct of the employee whose behavior is at issue.
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