Broker-dealers are realizing that to stay competitive, they're going to have to bring the back office up front.
Aite Group's September 2012 survey entitled "Account Opening Pain Points in the Front Office," found that a number of firms' account opening processes are delayed by inefficiencies and lack of communication between operations, compliance and brokers. Hamstrung by paperwork, a lack of integration and processing errors, firms are losing clients, money and even advisors as the clock ticks away on new accounts.
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