The growth of your firm relies on your strategic plan, your organizational structure and your human capital practices. Build your business strategy first, to get a clear understanding of what you want to deliver to clients. But then clarify your organizational structure to make sure you have the right people doing the right things.

A client-centric business like an advisory firm requires you to define your service offering. To make informed decisions about whom to hire, and in which roles, you need to ask yourself several questions: Who are your target clients? What are their advice and service needs? What does the desired client experience look like?

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