Even when change is self- initiated it can be daunting. It is difficult to get out of our comfort zone and do things differently. However, when it is imposed on you by environmental circumstances beyond your control, it can not only be overwhelming, but frightening for many people. It is during these uncertain times, that leadership emerges as a critical factor in ensuring that both individuals and organizations realize their goals.

Researchers have long known that successful leaders and companies that thrive during challenging times consistently demonstrate flexibility and a willingness to move their business in a new direction when necessary. In fact, the key to maintaining excellence is to be agile and embrace change.

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