When Janney Montgomery Scott advisor Mark Eskin called one of his practice's long-standing clients on August 31 following Hurricane Irene, it started out as a routine call.

Eskin, who is based in Philadelphia with his team, Stedmark Partners, wanted to go over a few things with his 83-year-old client about her accounts. But as talk turned to the powerful storm that struck the East Coast the previous weekend, one thing quickly led to another.

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