Few companies aim for high turnover and low productivity. Yet many lack a clear strategy for onboarding new staff, and the lack of an onboarding process has been shown to increase employee turnover and decrease productivity .

A successful program can increase retention, protect client relationships and reduce the time that new employees drain company resources. Existing staff members are aware of what new hires should know, and can adjust expectations for what can be delegated and what needs to be taught.

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