If banks agreed on one branch-design principle, it likely would be this: branches of the future will not have teller windows.
Instead, they will be equipped with self-service machines that can handle transactions like cashing a check or doling out $1 bills, freeing up branch staff formerly known as tellers to roam the floor to offer whatever service is needed, whether thats opening an account, setting in motion a loan application or teaching customers how to pay a bill online or with a mobile device.
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